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At Homecare Services we believe in training our staff to the highest standard. We ensure that in addition to all mandatory training care workers complete extra training tailored to meet our customers needs. This can include Nutrition and Hydration, End of Life Care, Autism Awareness and PEG feeding and care amongst other courses.

Our training is designed around best practice guidance of our regulators and by recommendations of the government. In accordance to this, care staff complete The Care Certificate; the care certifictae includes not just theory assessments but competancy assessments around 15 key standards that are important to quality care. The competeny assessments are an indepth way of ensuring that knowledge can be put into practice enabling care workers to support customers to the highest standards. Standards of the care certificate are as follows:

Understand your role
Your personal development
Duty of care
Equality and diversity
Work in a person centred way
Communication
Privacy and dignity
Fluids and nutrition
Awareness of mental health, dementia and learning disabilities
Safeguarding adults
Safeguarding children
Basic life support
Health and safety
Handling information
Infection prevention and control

Once a care worker has completed The Care Certificate they will then work towards and complete a level 2 or 3 diploma in health and social care (fully funded by us). This recognised formal qualification ensures our care staff have the skills and knowledge needed to support a range of customers.

It is our aim to provide you with a fully personalised outcome based care package. It is our passion to provide you with staff that is trained to your needs. If a client has a complex need or maybe a condition not widely recognised we are happy to train our staff on a bespoke basis to meet the needs of our customers.
For example, we have Life Limiting Illness Champions, this means these care support workers have gained extra knowledge in their specialised field and are able to support our other staff members and also offer advice. We are currently training staff so we have champions for each subject, Dementia, Infection Control; Dignity, First Aid; Nutrition, Diabetes and so on.

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